1. When you use the website and/or services, we process the following personal data relating to you:
When? Using our services, contacting us, making an enquiry, using the website
What? Identification data
Why (purpose)? Handling your enquiry
Legal basis? Legitimate interest
Retention period? Up to 2 years after last contact
When? Membership application
What? Identification data, company/business data, business documents submitted for verification
Why (purpose)? Assessing and processing your application, verifying eligibility
Legal basis? Pre-contractual measures / legitimate interest
Retention period? If rejected: up to 1 year after completion of the application process. If approved: see "Active membership" below
When? Active membership (member area, member profile, network directory)
What? Identification data, company data, profile data, usage data within the member portal
Why (purpose)? Providing membership services, managing the member portal, enabling connections between members
Legal basis? Performance of the membership agreement
Retention period? Duration of membership + 5 years after termination
When? Use of network benefit programs (e.g. via partners such as Cargowise, Currencies 4 You, TCM, Container xChange, ECU Worldwide, Raft, Hunt & Palmer)
What? Identification data, company data
Why (purpose)? Enabling access to partner services chosen by you
Legal basis? Performance of the membership agreement / consent
Retention period? For the duration of your use of the relevant partner service, or until the end of your membership, whichever is earlier
When? Annual conference registration
What? Identification data, dietary/accessibility requirements where applicable, photos/video taken during the event
Why (purpose)? Organising and running the event; event promotion
Legal basis? Performance of the agreement (registration) / consent (photos/video)
Retention period? Up to 2 years after the event, unless you object to further use of photos/video
When? Testimonials
What? Name, company, country, photo, quote
Why (purpose)? Publishing your testimonial on our website for promotional purposes
Legal basis? Consent
Retention period? Until you withdraw consent
2. In principle, we obtain the personal data mentioned above directly from you. In addition to the purposes stated above, we may also process your personal data:
3. If and when your registration on the website or use of the website or services can be considered (a) a breach of our terms or property rights, (b) a threat to the security or integrity of our services, (c) a danger to the Website, Services or systems of ours or our subcontractors as a result of viruses, malware or any other form of malicious code, or (d) in any way illegal, unlawful, discriminatory or offensive, we may process your data in the interest of ourselves, our partners or third parties.
1. We rely on the following external processors to offer you the best possible website and service:
2. We do not send your personal data to third parties in an identifiable manner if this is not required to provide the services, without your explicit consent.
3. We may transfer anonymised data to other organisations, which may use this data to improve products and services.
1. We ourselves, and our external processors, process your identifiable personal data in principle within the European Economic Area (EEA).
2. If data is nevertheless transferred to a country outside the EEA, we will ensure appropriate safeguards, such as the European Commission’s Standard Contractual Clauses, or a valid adequacy decision of the European Commission for the country concerned. Upon simple request, you can obtain more information about this via hq@atlas-network.com.
3. We may transfer anonymised data to organisations outside the EEA, as such data is no longer considered personal data.
1. We only process the personal data necessary to achieve the purposes stated in this policy, in a lawful and transparent manner, and we keep this data as accurate and up to date as possible.
2. Your personal data is retained for as long as described in the table above, or until you withdraw your consent for processing based on consent. Withdrawing your consent may mean that you can no longer (fully) use the website or services.
3. We take appropriate technical and organisational measures to protect your personal data against unauthorised access, theft, loss, manipulation or destruction. Access by our staff or that of our processors is granted only on a need-to-know basis and is subject to strict confidentiality obligations.
1. Right of access: you have the right to request access to all personal data we process about you.
2. Right to rectification: you have the right to request that incorrect or inaccurate personal data be corrected free of charge.
3. Right to withdraw consent: you have the right to withdraw previously given consent for the processing of your personal data at any time, by sending an e-mail to hq@atlas-network.com.
4. Right to restriction: you can ask us to restrict the processing of your personal data if (a) you dispute the accuracy of that data, (b) the processing is unlawful, or (c) the data is no longer needed for the stated purposes, but you still need it for a legal claim.
5. Right to object: you have the right to object to the processing of your data for serious and legitimate reasons. Where the processing concerns direct marketing, you always have the right to object free of charge and without justification.
6. Right to data portability: where your data is processed on the basis of consent or an agreement, and this is done by automated means, you can receive your data in a structured, commonly used format.
7. How to exercise these rights: send your request to hq@atlas-network.com, clearly stating which right you wish to exercise. To verify your identity, we may ask you to provide additional information proportionate to the request. We will never ask you to send a full copy of your identity card by e-mail; if identity verification is required, this will be done through a more secure, less intrusive method. We will handle your request as quickly as possible, and at the latest within thirty (30) days of receipt.
8. Right to lodge a complaint: if you have an issue with our processing of your personal data, please contact us first. If you are not satisfied with our response, you can lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit, GBA), Drukpersstraat 35, 1000 Brussels, via gegevensbeschermingsautoriteit.be.