About us
Our dynamic, multi-channel approach connects industry professionals, cherishing meaningful relationships and creating real business opportunities.
Networks
At Alfa Global Family, we empower our members by offering two distinct logistics sub-networks, each tailored to different niches of the logistics industry.
Benefits
Discover the exclusive benefits of joining our network, from financial protection to cross-industry collaboration, designed to empower and elevate your business.
Solution
Financial security
Exclusive benefits
Contact
Our team will respond promptly. We look forward to connecting!
Air cargo logistics
For expert air cargo logistics, rely on Hunt & Palmer’s three decades of experience. We specialize in handling time-sensitive products, hazardous materials, and outsized cargo, ensuring that your goods are delivered safely and on time.
Container Freight Benchmarking
Simplify and streamline your container management with Container xChange’s innovative solutions tailored to meet your business needs.
Container Repositioning
Quoting & Sales Automation
Alfa members access Quotiss to manage freight rates, automate Ocean, Air, Rail and Road quotes, replace spreadsheets, and improve sales visibility.
Supply Chain Optimization
Unlock the full potential of your logistics operations with CargoWise, the industry-leading supply chain management software. Trusted by over 12,000 users in 130 countries, CargoWise integrates seamlessly into your business, offering real-time updates and advanced features to help you stay ahead of industry trends.
Workflow Automation
Enhance your freight forwarding operations with RAFT, our trusted partner for advanced logistics solutions.
Cargo and E&O Insurance
The Alfa professional liability insurance protects our members against claims made by their clients due to inadequate working procedures or negligent mistakes. The E&O insurance is covered by our team of experts to assist our members whenever legal actions are involved.
International Debt Collection
Are your unpaid invoices not eligible for compensation through our credit risk insurance or do you have issues with a non-network member? Our partners at TCM Belgium will still help you out. TCM is a global leader in credit management and debt collection services, with over 30 years of experience in 150+ countries.
Financial Protection
To maintain a financially safe business environment, Alfa implements a Payment Protection Program (3P). Members are encouraged to report outstanding payments bi-monthly, facilitating early identification and resolution of potential issues. This system emphasizes personal communication over automated processes, fostering trust and accountability within the network.
Conflict Resolution
In cases where disputes arise and mutual agreement cannot be reached, Alfa provides an Arbitration Committee composed of three impartial members from different regions and companies. The committee’s verdict is final and binding, with non-compliance potentially leading to expulsion from the network. Notably, due to the effectiveness of Alfa's preventive measures, such arbitration has rarely been necessary.
Member protection
Member Protection is a safeguard designed to help members work with greater confidence across the network. It ensures that potential members are financially screened before joining, so existing members can build partnerships with companies that have already been carefully reviewed.
PartnerShipPlus
PartnerShipPlus is an exclusive program designed to reward our most loyal Alfa Global Family members. As you actively participate and help expand our network, you'll unlock valuable rewards and discover new business opportunities.
LCL service contract
Alfa Global Family gives members exclusive access to global LCL service contracts through ECU Worldwide. This partnership offers competitive rates, extensive reach, and smoother operations across thousands of trade lanes. With strong international support, it provides strategic logistics solutions for today’s fast-paced forwarding industry.
Intenational filling systems
Navigating international customs regulations can be complex, but Alfa Global Family makes it easier. Through our comprehensive guidance on global filing systems, we help members stay compliant and competitive across key trade regions—minimizing risk and ensuring smooth cross-border operations.
Bill of lading
The flagship of the Alfa Global Family is our in-house NVOCC, AGS Line, operational since 1998 and one of the longest-standing NVOCCs in the forwarding network industry.
Digital connection hub
Alfa Global Family enhances connectivity with digital platforms for seamless communication, real-time collaboration, and updates. From our WhatsApp group to YouTube content and social media, we keep our global community engaged and connected beyond business.
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Discover more on how Alfa Global Family can help your company grow.
