Payment Protection

Invoices under dispute

The Alfa Global Family always takes up its reponsibilities. In the case of overdue invoices, we ask our members to report these through our online member area. Thanks to our unique conflict resolution procedure, we are able to resolve these kind of disputes in a neutral and amicable manner.

Insolvency protection

On top of that, members of the Alfa Global Family are not only protected against insolvency, but also against suspected insolvency, protracted default and bankruptcy. This makes our credit risk insurance truly unique, and sets us apart from our competitors.I


No bond or trust funds

By outsourcing our credit risk insurance to an external and neutral third party, we do not have to apply a financial trust bonds or funds that we control ourselves. This ensures members of the Alfa Global Family that eventual disputes are handled in a neutral and fair manner.

A- classification by S&P

As if that were not enough, our insurance company is registered with Lloyd’s of London, the world’s number one specialist insurance market. On top of that, it was classified with a strong rating (A-) by Standard & Poor’s, a globally respected credit rating agency. This makes our credit risk insurance hard to beat.

Credit risk insurance

In order to avoid worries about not getting paid by your overseas partners, Alfa Global members are automatically covered for up to US$ 50.000 within their specific subnetwork and US$ 5.000 when doing business with other subnetworks of the Alfa Global Family.

Have peace of mind leveraging connections with prequalified members from around the world, thanks to our thorough screening process. We use our CreditSafe membership to ensure that potential members are reliable before allowing them into the network.

International Debt Collection

Are your unpaid invoices not eligible for compensation through our credit risk insurance or do you have issues with a non-network member? Our partners at TCM Belgium will still help you out. TCM is a global leader in credit management and debt collection services, with over 30 years of experience in 150+ countries.

They offer efficient debt collection to promptly recover outstanding invoices, often through amicable on-site visits. Their advanced IT solutions, including secure online platforms and visitor apps, ensure transparent and efficient operations. With local expertise worldwide, TCM handles collections across different jurisdictions and offers legal support through a network of professionals for any disputes.

Explore TCM’s services and benefit from this partnership. Visit TCM’s website or contact us to learn more.

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